What distinguishes an exceptional facilitator?

Exceptional facilitation is characterized by:

• A proven, comprehensive facilitator methodology (rather than a collection of tips and techniques gathered over the years)
• Surfacing the wisdom and creativity of stakeholders
• Trust-building objectivity and transparency
• Strategic focus
• Accelerated organizational decision-making, even in very large groups
• Stakeholders fully engaged in a journey toward consensus and action
• Consensus without compromise
• Process improvements that yield measurable results
• Skills that clients/stakeholders learn to apply on their own to improve future meetings and processes
• Training that achieves on-the-job results
• Enhanced morale and quality of work life
• Reports that go beyond summaries of flipcharts and indeed are strategic documents that:
  • Generate broad-based understanding of the issues
  • Form a practical and essential tool to guide successful implementation
• Outstanding value for money!