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The Progress Report

Our official newsletter on how to successfully plan, implement, and manage change …

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Systems thinking skills:

Adopting systems thinking skills will help you understand why things happen the way they happen. You will gain insight and skills to unlock and unleash your ability to make decisions, design business changes and predict their results.

And the training and coaching we provide will provide you and your colleagues with the InTheZone™advantage!

Topics

 

Systems Thinking: Introduction to Why Things Happen the Way They Happen

Understand the two forces that cause everything to happen and learn to apply them to enhance the predictability of trends, decisions and business innovations.

 

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Systems Thinking: How to Avoid Tampering (making matters worse through the unintended consequences of decisions)

Understand two types of variation (errors) and the risk of tampering (making matters worse). Learn how the choice between analysis (commonly applied among professionals such as accountants) and synthesis (more rarely applied than analysis) can either contribute to or prevent tampering and when to apply each.

 

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Systems Thinking: Seven Methods of Thinking

Learn seven methods of thinking and how each one:

  • Is different from traditional hierarchical thinking
  • Applies to:
    • Understanding a problem
    • Constructing a hypothesis about its root cause
    • Testing the hypothesis to confirm root cause and to develop a that solution lasts

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Systems Thinking: A Dozen Common Archetypes

Learn a dozen common patterns that explain why things happen the way they happen in virtually every situation

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Systems Thinking: Seven Techniques for Root Cause Analysis

Gain seven practical skills to delve beneath the symptoms of business problems to:

  • Reveal their root cause, which will help solve the problems once and for all
  • Vaccinate your enterprise against the impact of many external factors

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Professional Business Scepticism

Develop skills to enhance the quality and credibility of your decision-making by assessing the reliability of business information before you depend on it.

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Deming Process Improvement: Overview

This is an introduction to the principles and techniques of the late quality expert Dr. W. Edwards Deming, who is the person most credited for Japan’s post-war economic turnaround, its dominance of the electronics industry and its rise as an automotive powerhouse.

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Deming Process Improvement: Comprehensive Enterprise Design

Learn how to design an enterprise based on the pursuit of excellent quality, elegantly smooth operations, high productivity, minimal waste, minimal hassle and superb quality of work life.

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Deming Process Improvement: Specific Application

Adopt a method to identify the most powerful potential innovations and an objective approach for improvement. This will ensure that innovations rest upon a firm foundation of evidence and are unlikely to be changed at the whim of others’ biases or personal preferences. .

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